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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Don Regole

September 28, 2023

5  out of  5 rating by Don Regole
"Having switched my Auto & Homeowners insurance after 30-years, my rates were reduced and the transition was easy thanks to the management from Veronica."
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Ortrud Schuh

September 20, 2023

5  out of  5 rating by Ortrud Schuh
"The service we have received from Charlie Riesgo State Farm insurance agency over the years was always courteous, competent and caring. All our claims were handled fast and professionally. This is why we are loyal customers of yours going on 35 years. Thank you to all the wonderful people in Charlie Riesgo’s team. You are amazing!"
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Buck James Callery

August 18, 2023

5  out of  5 rating by Buck James Callery
"Always Responsive, Always Ready To Serve. Old fashioned customer service is not lost at this location. I had a claim and I asked, "What can I do to help". Veronica responded, "Nothing. I've got this". The entire process was simple and easy. It's so refreshing to have a business that truly cares. Thank you Veronica."
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choctawkid 357

August 14, 2023

5  out of  5 rating by choctawkid 357
"Charlie and his staff or just great professional people had the roof off my house during the microburst out on the 28th and him and his staff have been nothing but just totally helpful if you want a great insurance agent I suggest Charlie here he is outstanding, and his staff are so professional, and they actually care about the people"
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Rebecca Craig

August 9, 2023

5  out of  5 rating by Rebecca Craig
"Always friendly and helpful. Great staff!"
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amber l

July 25, 2023

5  out of  5 rating by amber l
"Charlie is great. Love him as an agent and all his lovely staff"
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Blanca Barcelo

May 5, 2023

5  out of  5 rating by Blanca Barcelo
"I’ve been a client for years and I love that they always help and want to provide me with the neat service"
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Deborah Thompson

April 8, 2023

5  out of  5 rating by Deborah Thompson
"My husband and I are long term clients of State Farm and Charlie's office. They have provided excellent service and quick response to our claims."
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Gary Garcia

December 31, 2022

5  out of  5 rating by Gary Garcia
"Great people, I had questions about my policy and Charlie corresponded directly via email. I followed up with a phone call to the office and Rocío was very nice and helpful, Veronica answered the remaining questions."
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Karen Husfelt

December 15, 2022

5  out of  5 rating by Karen Husfelt
"Claim for lightning damage. Robin and others assisted in getting the claim moving in the right direction. Honest and straight forward with all recommendations."
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Laura Fletcher

December 8, 2021

5  out of  5 rating by Laura Fletcher
"He has been my State Farm agent for almost 20 years. Trust him totally with my car and home insurance."
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David Holman

December 3, 2021

5  out of  5 rating by David Holman
"Charlie and his team have been great to me and my family. Always there when we need them and great for giving advice. They are family and great full to have them in our lives"
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June 17, 2021

1  out of  5 rating by A M
"Integrity definitely lacking. I would suggest taking you business elsewhere."
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William Bailey

May 22, 2021

5  out of  5 rating by William Bailey
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SPC vonHamm

July 29, 2020

5  out of  5 rating by SPC vonHamm
"They've always been good to me. Neighborhood feel."
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Billy Robidoux

April 15, 2020

5  out of  5 rating by Billy Robidoux
"I've been with State Farm since I was 16 my father for his life time my State Farm agent passed and I was placed in another office. To say the least I was unimpressed, one day I was talking with a friend and the subject came up, he had state farm , told him my story and he said, to go talk to Robyn at Charlie's office, so I did and let me tell you this, amazing is the best way I can describe it, Robyn is just that, anytime I have an issue problem or just a question, it's taken care of in a flash, . All the staff is awesome and if I were you and your with any insurance carrier even state farm I'd call Charlie's office and see the difference"
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Brenda Sykes

September 20, 2019

5  out of  5 rating by Brenda Sykes
"Love the receptionists. Charlie is great as well."
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JR Gardner

August 29, 2019

5  out of  5 rating by JR Gardner
"I have been so impressed with Charlie Riesgo and his representatives Cynthia Inorio and Sue Reynolds. They have been very helpful in my insurance needs. I had an accident in 2018 and they showed much more concern with my well being and safety rather than the damage that was done to my truck. I really appreciated the personal touch they gave during the claim process and they made sure my truck was repaired in a timely manner. Very professional and very personable. Thank you to the whole office for everything you have done and continue to do. Choosing State Farm and Charlie Riesgo was one of the best decisions i have made since being in Tucson. Keep up the GREAT work!"
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Dean DiStasio

August 28, 2019

5  out of  5 rating by Dean DiStasio
"I love the personal relationship of this office. I feel valued and I believe the staff understands me and my needs. I never feel like a stranger that's just purchased services from a company I don't know. The interactions I have with Charlie's office epitomizes how an agent's office should do business with thier clients."
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Nancy Jones

July 5, 2019

4  out of  5 rating by Nancy Jones
"The receptionists are Helpful!"
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January 26, 2018

5  out of  5 rating by Michelle
"Charlie Riesgo is knowledgeable, personable, and he is always willing to go above and beyond what is expected to provide information and customer service. His office staff is amazing and is always willing to offer assistance at anytime. Feel comfortable that your insurance needs and more will be met by this skilled agent."
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Maegen Ripley

September 22, 2016

5  out of  5 rating by Maegen Ripley
"I have been a customer of Charlie's for many years and both my husband and I are extremely happy with this agent and office. We have been offered lower rates for some of our policies and have chosen to stay with Charlie and State Farm due to the level of customer service and respect that we have always received. Charlie and all the ladies in the office, Cynthia, Robyn, Laura, Rosie and I am sure I have forgotten someone, are all amazing and always ready and willing to help us and answer our questions. Thank you all for all you have done and do for me and my family! :)"
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SERVPRO Northwest Tucson

August 4, 2016

5  out of  5 rating by SERVPRO Northwest Tucson
"We have worked with the women and men in this office many times and they always greet us warmly and care very much about their clients. Definite thumbs up!"
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Sheila Bailey

July 29, 2016

5  out of  5 rating by Sheila Bailey
"When we first moved to Tucson I had called several State Farm agencies to transfer our policies. We chose this agency because the office staff was eager to help and very welcoming. They have been very helpful not only with insurance matters but also helped us get to know our community. I highly recommend this office."